Healthcare Courses Information

Safeguarding of Vulnerable Adults (SOVA)

Safeguarding of Vulnerable Adults (SOVA) (3.5 Hours)

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Overview

Our half-day SOVA course will help raise awareness of the importance of Safeguarding Vulnerable People. Participants completing this course will be in a better position to implement their organisation's adult protection policy and have a further understanding of the procedures they should follow.

Who can benefit from SOVA course

Any staff that work with vulnerable adults.

Aims of the course

By the end of this course participants will:

  • Understand why safeguarding vulnerable adults training is so important for everyone within your organisation.
  • Have an awareness of which adults are most at risk and which factors increase the likelihood of being at risk from harm.
  • Know more about the different categories of abuse, plus the potential warning signs associated with each type.
  • Understand how to respond appropriately to a disclosure from a vulnerable adult and know what to do next.
  • Know how to report any concerns that you may have.
  • Understand what happens in the safeguarding process after a referral to adult social care has been made.

Specific Course Structure & Content

The course is divided into six accessible, interactive modules and includes an assessment at the end:

  • Introduction – defining safeguarding, key principles, dignity, who is a vulnerable adult and why training is important.
  • Understanding why vulnerable adults are at risk – what is abuse, who adults are abused by, consent, factors that increase risk and mental capacity.
  • Types of abuse – categories of abuse: physical, emotional/psychological, sexual, neglect and acts of omission, financial, discriminatory and institutional.
  • Responding to a disclosure – how a concern may come to your attention, how to respond to a disclosure, why adults often don’t disclose information, what to do next and whistle-blowing.
  • Reporting your concerns – your responsibilities, why some people don’t take action, who to report to, what to do if the report isn’t taken seriously, what to do if the concerns are about a professional, when to report a concern, what needs reporting, checking existing records, what happens next and recording information.
  • What happens after a referral – adult social care’s decision, what to do if you don’t agree with the decision, strategy discussions, the case conference, protection plans, reviewing the plan, discontinuing the plan and further reading.

SOVA Advanced (6.5 Hours)

Overview

Our one day SOVA course as well as the above information will also take participants through the investigation process and how to recognise the signs and symptoms of abuse and the different forms there are.

Who can benefit from  SOVA advanced course

Any care staff that work with vulnerable adults.

Aims of this course

  • Understanding safeguarding definitions, legislation, inter-agency frameworks and policies
  • Professional responsibilities towards vulnerable adults and duty of care
  • Recognising signs and types of abuse
  • Assessment and Escalation
  • Responding to, recording and preventing abuse
  • Case management and handling information
  • Clinical knowledge, skills and responsibilities and working with other professionals

Specifics Course Structure & Content

  • Introduction – defining safeguarding, key principles, dignity, who is a vulnerable adult, why training is important.
  • Understanding why vulnerable adults are at risk – what is abuse, who adults are abused by, consent, factors that increase risk and mental capacity.
  • Types of abuse – categories of abuse: physical, emotional/psychological, sexual, neglect and acts of omission, financial, discriminatory and institutional.
  • Responding to a disclosure – how a concern may come to your attention, how to respond to a disclosure, why adults often don’t disclose information, what to do next and whistle-blowing.
  • Reporting your concerns – your responsibilities, why some people don’t take action, who to report to, what to do if the report isn’t taken seriously, what to do if the concerns are about a professional, when to report a concern, what needs reporting, checking existing records, what happens next and recording information.
  • What happens after a referral – adult social care’s decision, what to do if you don’t agree with the decision, strategy discussions, the case conference, protection plans, reviewing the plan, discontinuing the plan and further reading. Will also work through case studies  to make things clearer for students.

The course covers all of what is covered in the half-day course but goes into more detail and gives opportunity to work through some case studies and make things clearer for the students.

Dementia Awareness

Dementia Awareness (3.5 Hours)

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Overview

Dementia is a growing challenge to health and social care provision and society in general. Our half-day Dementia Awareness course is aimed at all staff working within a care environment that may come into contact with older people suffering with the condition. The course will give participants a general understanding of the issues associated with dementia and will gain under-pinning knowledge of the signs and symptoms of dementia, important early indicators, the three stages of dementia and diagnosis and treatment of dementia.

Who can benefit from our Dementia Awareness course?

Anybody working within a care environment that may come into contact with people suffering from dementia.

Aims of this course

This course considers various activities that can be used to benefit older people with dementia, and provides participants with skills and information so they can begin to offer these activities within their organisation.

Specific Course Structure & Content

  • Understanding why vulnerable adults are at risk
  • What is abuse
  • Who adults are abused by
  • Consent
  • Factors that increase risk and mental capacity

Epilepsy Awareness

Epilepsy Awareness (3.5 hours)

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Overview

Our Epilepsy Awareness training is designed to help those that work with individuals with Epilepsy in a variety of settings. We provide a full introduction to Epilepsy. You will gain knowledge about Epilepsy and what to do if a seizure occurs.

Who is our Epilepsy Awareness course for?

You may be a support worker or carer that requires these skills in your every day work or you may be a business owner, first-aider, teacher or assistant that requires some knowledge of Epilepsy from time to time.
 

Specific Course Structure and Content

 
Learners on our Epilepsy Awareness Course will gain the following knowledge and skills:
  • What epilepsy is
  • Risk Factors Involved
  • Seizures and seizure types
  • Diagnosis and treatment of epilepsy
  • What to do if you witness a seizure
  • First aid for seizures
  • Living with epilepsy

Care Planning and Documentation

Care Planning and Documentation  (3.5 Hours)

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Overview

Our half-day Care Planning and Documentation course provides participants with an awareness of the importance and principles of good communications and record keeping skills within the workplace, specifically within a care environment.  The course will develop communication skills and teach good practice when recording important information.

Who can benefit from our Care Planning and Documentation course

The Care Planning and Documentation course is aimed at social and care providers.

Aims of this course

  • Understand why good communication skills are important and how they can benefit from having them.
  • Know how to deal with difficult conversations, give constructive criticism and handle complaints.
  • Understand how to be assertive in the work place.
  • Be able to motivate and coach colleagues.
  • Learn how to give god feedback, hold appraisals and encourage colleagues.
  • Have an understanding of the importance of body language and other paralinguistic aspects.
  • Understand emotional intelligence.

Specific Course Structure & Content

This course is divided into six accessible, interactive modules and includes an assessment at the end:

  • Introduction to communication
  • Appraisals, feedback and motivating
  • Empathy, coaching and asking questions
  • Disagreements, confrontation and complaints
  • Criticism, assertion, negotiation and persuasion
  • Non-verbal communication

Nutrition Awareness

Nutrition Awareness (3.5 Hours)

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Overview

This half-day course is designed to provide a group of staff, an introduction into enabling clients to choose and consume food and drink by mouth. The actual support required by clients will be dependent on their individual needs.

Who can benefit from our Nutrition Awareness course?

The course is ideal for school cooks and catering assistants, those providing food in nurseries or care homes, and any other interested groups who wish to gain a basic grounding in nutrition & health issues.

Aims of this course

  • To have an understanding as to how to meet our service users' nutritional needs
  • To have an awareness of food hygiene regulations and to be able to put them into practice
  • Understand the importance of a well-balanced diet, including the importance of fluids
  • Understand the legislations relating to food hygiene and nutritional requirements for service users.
  • Understand the basics of food hygiene and the consequences if they are not adhered to

Specific Course Structure & Content

  • Energy needs and requirements
  • Carbohydrates, protein, fats
  • Vitamins and minerals
  • Requirements of salt/water and effects on health
  • Alcohol ~social and physical effect (can be replaced with a section on menu planning)
  • Understanding food labels
  • Effects on cooking of foods
  • Balance of good health

Managing Challenging Behaviour

Managing Challenging Behaviour (3.5 Hours)

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Overview

Our half-day Managing Challenging Behaviour course gives participants an understanding of how to effectively deal with a situation where they are presented with challenging behaviour.  Learners will benefit from gaining knowledge of how to recognise signs and symptoms of challenging behaviour within their working environment; identify causes and deal with situations using simple intervention techniques to diffuse difficult and potentially aggressive situations.

Who can benefit from our Challenging Behaviour course?

This course is aimed at health and social care professionals and people working within schools such as teachers, Teaching Assistants and support workers.

Aims of this course

  • Be able to identify challenging behaviour
  • Understand the causes of challenging behaviour
  • Make adjustments that may help reduce the behaviour
  • Learn how their actions can impact on others behaviour
  • Develop behavioural strategies
  • Implement pro-active reduction strategies

Specific Course Structure & Content

  • How to identify challenging behaviour
  • The causes of challenging behaviour
  • The different stressors that can contribute to challenging behaviour
  • How challenging behaviour can escalate
  • Behavioural analysis
  • Behavioural planning
  • Reinforcing and rewarding behaviour that is incompatible with challenging behaviour.
  • Reinforcing and rewarding behaviour that is incompatible with challenging behaviour.
  • Appropriate use of praise and extinguishing behaviours.

Safe Administration of Medication

Safe Administration of Medication (6.5 Hours)

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Overview

The one-day Safe Administration of Medication course is aimed at staff working in the care environment. It falls in line with the National Minimum Standards requirements and the recent CQC guidelines. The learner will gain an understanding of the legislation involved with drug administration, along with being able to follow procedures set for safe administration. The learner will also have an understanding of the importance of confidentiality and security with regard to all procedures of drug administration.

Who can benefit from the Safe Administration of Medication course?

Healthcare professionals with the responsibility of receiving, storing, administering and disposing of medication.

Aims of this course

  • Identify relevant legislation
  • Understand the 7 ’R’s of medication administration
  • Recognise common medication
  • Understand the importance of record keeping
  • Identify prescribed medication
  • Understand common errors that can occur

Specific Course Structure & Content

  • Regulations
  • Current legislation
  • Prescription drugs
  • Prescriptions and labels
  • Medicines and the elderly
  • Refusal of medicines
  • Safe drug disposal
  • Drug errors
  • Paperwork including MAR sheet
  • Administration of medication
  • Demonstration of administering techniques

Patient Centred Care

Person Centred Care (3.5 hours)

Overview

This course is primarily for those who work within a health & social care setting. Delegates will learn about the development of modern day care, relevant legislation and why person centred care planning is crucial to ensure the care provision meets the service users individual needs. The course considers whole person care and the influences that shape a person’s values along with the core principles that are fundamental to good care planning.

Who can benefit from IDH Training Person Centred Care course?

This course is mainly for those who work within a health & social care setting, caring for others.

Aims of this course

  • Care: having someone’s best interests at heart and doing what you can to maintain or improve their well-being
  • Compassion: being able to feel for someone, to understand them and their situation
  • Competence: to understand what someone needs and have the knowledge and skills to provide it
  • Communication: to listen carefully but also be able to speak and act in a way that the person can understand
  • Courage: not to have fear to try out new things or to say if you are concerned about anything
  • Commitment: dedication to providing care and support but also understanding the responsibility you have as a worker

Specific Course Structure & Content

  • Introduction
  • Course overview
  • Foundations of Care
  • Foundations and progression of modern care
  • Relevant legislation
  • Care Needs, & Considerations
  • Values
  • Values defined
  • Choice
  • Dignity
  • Privacy
  • Rights
  • Independence
  • Fulfilment
  • Recognising Individual Difference
  • Confidentiality
  • The Care Plan
  • Related Learning